How to make an Appointment

Please visit our Consulting Room.

You can book appointments online with Patient Access. Please remember that before you are able to use this service you must register for our online services.

If your case is urgent please be prepared to give brief details to the receptionist so that she/he can arrange for you to be seen appropriately or the same day.

We currently do not have electronic examination couches in our clinicians rooms, but if this is required for any patient we have the availability to use another room in the practice that does have this facility. Please make the clinicians aware if you need this.

 Doctor Consultations

Monday	08.30 – 12.30	13.30 – 17.30 *
Tuesday	08.30 – 12.30	15.30 – 17.30
Wednesday	08.30 – 12.30	15.30 – 17.30
Thursday	08.30 – 12.30	15.30 – 17.30
Friday	08.30 – 12.30	15.30 – 17.30

Nurse Consultations

Monday	09.30 – 12.30	13.30 – 17.30
Tuesday	09.30 – 12.30	13.30 – 17.30
Wednesday	09.00 – 12.30	13.30 – 17.30
Thursday	09.00 – 12.30	13.30 – 17.30
Friday	No nurse appointments	No nurse appointments

Extended Hours Appointments

Phoenix Medical Centre will be offering the following appointments on a weekly basis:

Monday: 19.15, 19.30, 19.45 and 20.00

Wednesday: 20.15, 20.30 and 20.45

The appointments will be held at Parkfield Surgery, Lowe House HCRC, 103 Crab Street, St Helens, Merseyside, WA10 2DJ

The service is being delivered by St Helens Rota.

Between 08.00-18.30 (Mon – Fri) you can contact the surgery for an appointment on this service or alternatively ring Rota directly on 01744 673 815 who can book an appointment for you.

Student Doctors

At times we may ask if you are happy for a student doctor to sit in on your consultation as part of their training. You are quite welcome to decline this request if you prefer and should state this at the time.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.