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Virtual Patient Participation Group

We Need Your Help!

The Phoenix Medical Centre is setting up a Virtual Patient Participation Group which will provide an important communication link between the practice and our patients.

We are keen to embrace the comments and ideas of our patient population. As many patients lead busy lives, it is increasingly difficult for patients to attend meetings and we have therefore decided to set up a Virtual Patient group.

Click here for the answers to some questions you may have

Read our Local Patient Participation Group Report (2013-14)

Read our Local Patient Participation Group Report (2012-13)

If you are interested in joining our Virtual Patient Participation Group then read on.

About Patient Reference Groups

Traditionally practices have developed a Patient Participation Group through volunteers and regular meetings. Recently some practices have developed a virtual Patient Participation Group, an e-mail community that they consult but which does not have regular face to face meetings.

The Phoenix Medical Centre is looking to develop a Patient Reference Group on a virtual basis using patient’s e-mails to send out short questionnaires and to ask patients to give their views on our services and standards.

We hope that by having this group it will allow patients to better understand how non clinical practice decisions are made, ask questions about the policies and procedures at the surgery and make constructive suggestions as to how we can improve.

When we receive the results of our annual patient survey, we will publish the results on the website and ask our Virtual Group for their comments and suggestions.

We also hope that it will improve patients understanding as to the limitations to our service and to ensure that patients have realistic expectations of what the surgery can provide.

get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

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